Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Instagram doesn't work

(Topic created on: 07-08-2022 02:28 AM)
918 Views
monaffmm2020
First Poster
Options
I used Instagram normally. But after logging out of my 2 accounts I'm not able to access the login screen anymore. When I open the app nothing happens, just a black screen. I already tried unistalling and re installing it various times and also restarting the phone,  S10. 
It works only on a browsing page . 
Any thoughts?
Thanks 
0 Likes
2 REPLIES 2
JAMES4578
Samsung Members Star ★★
Options

Hi @monaffmm2020  Apparently  this is an ongoing issue.   Firstly ensure you have the latest update for Instagram,  try clearing the cache and Data though uninstalling and reinstalling should have the same effect.  You could see if it makes any difference if you are using Mobile Data or wifi.  Sometimes though need to wait till Bugs are patched. 

Some information here https://www.followchain.org/how-to-fix-instagram-black-screen/     https://insta-helper.com/en/the-black-screen-when-entering-instagram-on-the/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
TricksWires
First Poster
Options

May be because of instagram downloader the problem persist, if you wants to fix the issue permanently then you should remove this file from your mobile or pc. tha5 will resolve your problem.

0 Likes