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How Can I Stop Software Updates Using Mobile Data?

(Topic created on: 09-09-2022 07:50 AM)
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Mysteryman
Journeyman
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I have a Samsung Galaxy S10 and am with Lebara.

Every time there is a Software Update then it downloads it using my mobile data. Just about OK when a small update, but, I have been caught a couple of times when it has wiped out my data allowance!

I have "Data Saver" switched on and the only things allowed to use background data are GMail, WhatsApp and Tethering.

In "Software update" there is a toggle for "Auto download over Wi-Fi" and I have tried this both on/off - doesn't seem to make any difference.

No idea what else to try.

Is this something that I should be able to prevent or do I just have to accept that the combination of S10 and Lebara is going to gobble up my mobile data?

7 REPLIES 7
Paul0165
Journeyman
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You could try turning mobile data off while running update check and if update needed it should use your WiFi.
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JAMES4578
Samsung Members Star ★★
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Hi @Mysteryman  Ensure Mobile Data is off in the Quick Settings.  You could also check the Developer options and ensure  Mobile Data Is Always Active (even when wifi selected) is toggled off.  If you do not have Developer options set up Go to Settings-About Phone and tap Build Number 7 times . See more detail here https://www.samsung.com/uk/support/mobile-devices/how-do-i-turn-on-the-developer-options-menu-on-my-... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Mysteryman
Journeyman
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, I probably wasn't clear enough.....

This happens without any warning! I do not do an "update check" - the phone does this all by itself and I only find out after the update has taken place. If it were to pop up a message alerting me to an available update - like I remember in the past - then I would be able to manage it.

The problem is that the updates get downloaded without asking me.

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Neo001
Legend
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Hi @Mysteryman ,

Toggle on the option " Auto download over Wi-Fi" in Software update in Settings.

Also in the Settings--> Connections --> Wi-Fi --> click on the 3 dots --> Advanced --> Switch to mobile data <-- toggle this off.

Hope this helps.

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willjoe
Explorer
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Tap the three horizontal dots icon on the bottom-right. Tap Settings. Tap the switch next to Update apps automatically to turn it off. You can instead turn on Only get updates over Wi-Fi to avoid unnecessary cellular data charges

 

Regards,

Will

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Mysteryman
Journeyman
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Neo001

Where do i make these changes, please?
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s_hare
First Poster
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I feel your pain.  This has happened to me also.  I don't own a Samsung presently, but found the option under System > Developer Options > Automatic System Updates.  Hopefully this helps.

You may have to tap Developer Options or Build Number 7 times to enable them.

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