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Galaxy S9 white screen overlay

(Topic created on: 27-05-2020 03:24 PM)
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MickMc
First Poster
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My phone screen has started to go white, though I can see my screen saver beneath it. It was working fine up until late yesterday evening - then it started, the only warning I had beforehand was the phone started flickering for a few seconds. Is there a solution to stop the screen going completely white? Also, it seems I now have to press the power button before using the finger scan to open the phone, but this doesn’t always work. Can anyone help?

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4 REPLIES 4
CarlH
Moderator
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Foolboe904
Student
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CF485223-6263-42ED-B0BF-7700F4B80EA1.jpeg

9E1132CD-475E-44D9-BF7E-C535404C2082.jpeg

   

 

image.jpg

7D3FA40B-9D3E-4040-9F5A-EA72C2AFC5E8.jpeg

 

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Foolboe904
Student
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I am having the same exact problem as you can see in the pictures. Please help.

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TessM
Mastermind
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Thanks for sending these over @Foolboe904. Can I ask if the phone has been dropped? If you are based in the UK I would recommend arranging an inspection for this by following this link: Book Your Repair with an Authorised Service Centre | Samsung UK

 

Otherwise, please do reach our colleagues in your region to get this looked at using the details found here: SAMSUNG | Samsung UK

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