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Galaxy S20fe

(Topic created on: 21-03-2022 05:42 PM)
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BUZBYBABE
First Poster

‎21-03-2022 05:42 PM

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Since doing last update I'm unable to call 0845 phone numbers which is a pain as I now can't call my works and I'm missing out on thousands of pounds work. Any suggestion how to solve this problem much appreciated 
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BandOfBrothers
Samsung Members Star ★★

‎22-03-2022 05:41 AM

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I wouldn't have thought a phone software update would cause this @BUZBYBABE 

I would suggest to have a word with your mobile networks customer services too to ask them about the issues with calling specific area codes.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
Moderator

‎22-03-2022 02:39 PM

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@BUZBYBABE: 0845 numbers are chargeable, depending on your network, so it may be the case that you have a cap on additional charges to your plan, which you have reached, and this is why you're unable to make the calls. As per the advice offered by @BandOfBrothers please reach out to your network, as they will be able to clarify this for you. 

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