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free galaxy buds with s21 ultra

(Topic created on: 01-02-2021 06:44 PM)
1018 Views
Fionnuala
Apprentice
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I have just bought the s21 ultra but can't seem to figure out how to claim the free buds. It says to go to this app but can't find what to do next? Anybody know? Thanks 
12 REPLIES 12
AdeyC
First Poster
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I had to contact Samsung direct and they sent me an up to date link. that was for the s20+
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if you click on the benefits tab it'll have a section on how to claim your Ear buds and Smart Tag
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click the "benefits" tab, the rest should be straight forward. if you need help let us know

Screenshot_20210201-185251_Samsung Members.jpg

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Fionnuala
Apprentice
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those options aren't coming up when I click the benefits tab. Perhaps I will have to email them. thanks
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are you using your s21 ultra, the options will only show if you use the s21 ultra phone
Fionnuala
Apprentice
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oh I see, perfect. thanks a million
Stefan90
Pathfinder
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Hello Fionnuala. just here in this app you have your links towards your claims depends on your region and provider what was your deal. i got the s21 ultra and waiting for my galaxy buds pro and smart tag. butnyou have to complete some tasks

Screenshot_20210201-191655_Samsung Members.jpg

Fionnuala
Apprentice
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thank you
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Stefan90
Pathfinder
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you are welcome 😊
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