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Fingerprint for Samsung pass

(Topic created on: 26-03-2021 04:29 PM)
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Shabba1
Pioneer
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I have tried many times but it seems like the finger print biometric is not working. Keeps asking me to press harderwhich I do and still nothing.

1 Solution


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Solution
Shabba1
Pioneer
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Hi guys I have managed to get it working with the glass protector on...this is what I did

1. Where the finger print is on the glass protector there is a space made for it. Please ensure you remove any bubbles that may cause any issues...I pressed down firmly on it took all bubbles out and now it works a treat with the glass protector on...

Hope this helps 🙏🏼

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12 REPLIES 12
Vicwaggy
First Poster
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I have this problem too!
AndrewL
Moderator
Moderator
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@Shabba1: Are you experiencing this issue when you attempt to register the fingerprint? If you have a screen protector on the phone, please try heading to Settings > Display > Touch Sensitivity, and toggle this feature on to see if this helps. You should also consider adding multiple fingerprints via Settings > Biometrics and Security > Fingerprints, to allow you more flexibility when unlocking the device in this manner. 

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I love your skin
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SF
Explorer
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Same problem!
lee815
Pathfinder
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There's a main screen protector & a thin one on top. I had the same problem but once i removed the thin one it all worked ok.

Ceej
First Poster
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I'm having the same problem too. This is a very recent problem but is for all of my fingerprint log ins
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Solution
Shabba1
Pioneer
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Hi guys I have managed to get it working with the glass protector on...this is what I did

1. Where the finger print is on the glass protector there is a space made for it. Please ensure you remove any bubbles that may cause any issues...I pressed down firmly on it took all bubbles out and now it works a treat with the glass protector on...

Hope this helps 🙏🏼
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Shabba1
Pioneer
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Yes,but I have managed to solve it please see my reply. Thanks
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Deepzam
Journeyman
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What a Shame to Samsung, i m having the same problem. Removed all protectors, but alas the sensor still says press harder , Cheap Samsung

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