20-04-2021 02:49 PM - last edited 20-04-2021 02:50 PM
23-07-2021 05:53 PM
26-10-2021 01:40 PM
I have the same problem on a tab s7+ - turning off fingerprint unlock seems to have stopped it doing this (I noticed after a factory reset that it wasn't doing this until I'd set up fingerprints in biometrics). Has anyone tried that?
06-11-2021 10:37 AM
For me the same issue: TAB S7+ and fingerprint. Sunrise or custom settings doesnt work. I have to switch off manually each time I unlock.
on my phone S9 it works perfectly...
07-11-2021 02:58 PM
Same here on my S20 - not turning off at sunrise 😕
07-11-2021 04:19 PM
12-11-2021 12:45 PM
09-12-2021 05:38 PM
I reported this to Samsung and found that it worked OK when my phone was on at sunrise but not if it had been off overnight and I turned it on AFTER sunrise.
After sending lots of logs etc they've acknowledged that it's not working correctly and it's being corrected in a future software update!
Steven
09-12-2021 05:59 PM
26-01-2023 07:36 PM
I have a Samsung galaxy a13, and the eye comfort mode did not turn off at sunrise, and now it is just staying on permanently. How do I fix this?
14-06-2023 09:35 AM
I have the same issue on a new A34 (Android 13/UI 5.1). Eye comfort shield turns on OK but does not turn off in the morning. I have tried both Sunset to Sunrise and Custom times. I have fingerprint unlocking enabled, in case that is relevant.