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Emergency calls only on samsung s10 5g

(Topic created on: 20-02-2023 02:49 AM)
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Raburu
First Poster
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My samsung s10 5g keeps running into emergency calls only.

Also when i check the previous updates it says there is no information about this update

I can also not see my sim tool kit

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3 REPLIES 3
-Robot-
Samsung Members Star ★
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This usually means unable to connect to your network but other are available for emergency calls

Contact your network provider
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Rufus-UK
Student
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I have had the same problem with my S10 5G for a few months and have just checked I also have the missing SIM Toolkit issue.  Was there any resolution or update on this?  Contacting my network provider was no help at all (they said it was a handset fault).

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WinstonSmith
Pathfinder
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Have you tried the factory reset and to change the SIM card?
Maybe you have an old SIM with an old chip inside.
It's a shame that Samsung won't update this phone for Android 13.
I know, it's an old phone.
But I also had this phone from May 2019 to March 2021 and now my friend is using this phone and still absolutely great.
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