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email

(Topic created on: 17-07-2020 08:40 PM)
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Michael9
First Poster
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My email account has stopped receiving emails. Talking to Samsung, waste of time. Can anyone help. 
Thanks
Michael 
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2 REPLIES 2
AndrewL
Moderator
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@Michael9 : To troubleshoot the issue please open your Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop-up box > Select your email account > Sync Account > On > Swipe from the top of the screen to the bottom > Select 'Sync' from the Quick Settings menu. While you are in the Settings menu please check your Sync Schedule and Sync Period, and make sure you have Limit Retrieval Size set to 'No Limit'.

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BandOfBrothers
Samsung Members Star ★★
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This occasionally happens to me too @Michael9 

 

Either it self resolves or I delete the email from the Accounts Section of the phone and then re add the email and password and that usually kicks it into life.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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