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Email not syncing since Friday.

(Topic created on: 26-09-2021 07:43 PM)
2948 Views
Lutonlisa
Journeyman
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Anybody know how to fix it? It seems to have happened to other people on Friday too. If I delete the email app I'll lose all my emails?
13 REPLIES 13
Ventor
Samsung Members Star ★★
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@Lutonlisa Hello, I do not know the email app you use, but before uninstalling it, try clearing the cache of the app.Example: Yahoo mail, press and hold the app icon, you will see iboton, in Storage clear the cache, check again if it syncs. If the problem persists, reinstall the app. Emails will not be lost. Regards.






"The quieter you become-the more you are able to hear..."


Mitzzz999
Hotshot
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No you won't lose your emails you're just removing the email account off the phone. Sign back in then customise your settings how you like them to be. It's fixed many peoples' issues.
Lutonlisa
Journeyman
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This says my emails will be deleted 🤔🤔Screenshot_20210926-200231_Settings.jpg
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Ali65
First Poster
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I have had no emails since Friday either, does anybody know what the problem is?
Mitzzz999
Hotshot
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Deletes them from the device but not from the server. To be safe, you can wait for any updates or see what other people say. But to me, it's referring to the removal off the device and not the actual account / mails.
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LouB45
First Poster
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I'm having the same problem 😕
Lutonlisa
Journeyman
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Thanks for the advice everyone. I've finally deleted the account off my phone and then added it back on phone and all working ok now 👍🙂
Lutonlisa
Journeyman
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Take that back! Its not working as not receiving new messages
MartinBrown
First Poster
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Hi. Also same here email not syncing since Friday, do we know why yet