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Check sim card tray error (I have an eSIM)

(Topic created on: 08-10-2022 02:47 PM)
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Jammy1999
First Poster
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This error has only occured after I dropped my phone. It pops up frequently and is very annoying.

Thus far, I've tried restarting my phone, removing and readding my esim, restting network settings and starting in safe mode but none of these soloutions have worked. I was wondering if there's something I mised? Or is it physical damage that needs to be repaired? And I was wondering how much it would cost using samsung services?

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3 REPLIES 3
Neo001
Legend
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Hi, Have you tried removing and reinserting the sim card tray? Inspect if it has suffered any internal damage.

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Jammy1999
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Yeah sorry I forgot to mention I did try that already. I looked inside the sim port, but I can't see any obvious damage (but I'm not phone expert so may have missed something)
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S21 G5
First Poster
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I received the Check Sim Card Tray message, tried to resolve resetting etc., called Verizon Tech support and subsequently created an eSIM without success.  Still received the Check SIM Card Tray message.  Removed SIM Card holder, problem solved. Dah

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