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Camera issues!!

(Topic created on: 14-12-2022 12:14 AM)
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sarahxcx
Student
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Since my phone updated the other day, every time I take a picture, the photo says "refining picture" which it has now done on 1 picture for 55 hrs amd counting!!! I can't send these pictures because of this as it says 'unsupported file'! 
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Try a soft reboot by turning the phone Off and then back On.

Ensure your canera apps software is on the current update and then go into Settings, Apps, Camera, Storage, Clean cache and see of that helps @sarahxcx 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

zimma71
Voyager
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Snap ..
Have you also run out of memory have you tried sharing things on WhatsApp nothing works
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sarahxcx
Student
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Yes it won't let me send via WhatsApp either! I have enough storage though. I'll try the re boot shortly and will let you know if it works 🤞
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sarahxcx
Student
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Thank you I will give this a try 😊
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