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Annoying screen lock

(Topic created on: 26-02-2020 07:11 AM)
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caprionyx
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Since last two days my phone suddenly is locking with a black screen floating padlock symbol with a digital clock and date and alarm symbol.This display turns on immediatly as soon as screen idle / not used and blocks everything until home button hard pressed or power key depressed which is very annoying and pin code screen comes after that. 

 

I have turned on / off  AOD  and this screen display is not AOD as AOD is being dispalyed seperately if turned on.I have tried every option and setting I can think of but this screen does not disable.

Kindly help from any member to get rid of this screen.Capture12.JPG

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SaudA
Troubleshooter
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Hi @caprionyx

That's quite odd. Does the Power button feel stuck or pressed down? Have you tried turning the phone on in Safe mode? (To turn it on in Safe mode, just restart the phone, and keep the Volume Down button pressed.)
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caprionyx
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