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android 14 one ui 6 on S 21 +

(Topic created on: 01-03-2024 04:28 PM)
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Ismael04
Student
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I've a samsung S21 + and i still not have android 14 and one ui 6 

By the way, my phone is an american phone

2 REPLIES 2
AndrewL
Moderator
Moderator
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@Ismael04: If your Galaxy S21+ is intended for use in the US, and you are currently outside that region, then this can create compatibility issues with software updates. If you are unable to update to Android 14 via Settings > Software update, and you have access to a home computer, the you can try using Smart Switch to check for any available updates. 

To begin with, please follow the link below, and click on 'How Do I Get Smart Switch On My PC or Mac' to download the relevant version

https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/

Once installed, open Smart Switch, connect your S21+ using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details. 

Ismael04
Student
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Thank you AndrewL for your help. I tried it but i don't found any update from smart switch

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