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10hr charging time on Samsung galaxy s9

(Topic created on: 21-06-2023 05:14 PM)
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MBagshaw15
Explorer
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image

Anyone know anything?
5 REPLIES 5
AaronPhones
Pioneer
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That's the Time of charging it takes on 4%. There's nothing to worry about.
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MBagshaw15
Explorer
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It should take approximately 1hr 50 mins
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AndrewL
Moderator
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@MBagshaw15: Are you using the cable and adapter that came packaged with the phone? If so, try tapping on 'Charging' at the bottom of the Battery setting menu, and make sure that Fast charging is enabled, or connect to another power outlet to see if you notice an improvement. 

If the issue persists, then try running a battery diagnostic in the Samsung Members app to see if there are any issues with the battery itself. 

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MBagshaw15
Explorer
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Cheers found out that my battery is nearly dead. How much will it cost to replace?
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AndrewL
Moderator
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@MBagshaw15: The cost of a battery replacement for your Galaxy S9 is listed as £109.00 for our authorised doorstep repair service, however this may also include a callout charge. 

https://samsungrepair.com/prices

What I would suggest is contacting our Support Team via Samsung.com > Scroll to the bottom of the page > Contact us, where an advisor will be able to arrange for the device to be inspected, and a new battery fitted for you. 

Alternatively, you can arrange the inspection yourself on our website by following the link below, or via the Samsung Members app > Support > Other ways to get help > Request service. 

https://www.samsung.com/uk/support/repair/

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