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Original topic:

Where can can I email to request to change the phone number for two step verification?

(Topic created on: 15-05-2022 01:46 AM)
Ylo Dizon
First Poster
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Mobile Apps & Services

Hello

My dad's phone, where his Samsung account was stored, got destroyed so we had to buy a new phone. But when we logged in the account on his new phone the number for his two-step verification is not accessible anymore, and there are no other devices that are logged into his account. So where can we request to change the number for the two-step verification?

Thank you!

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Hi @Ylo Dizon 

This may help but if not then reach out to Samsung Support for your region.

I wish you all the best.  :smiling-face: 

2-step-verification-code-goes-to-the-wrong-number   > guide/setup-2step-verification. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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