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Original topic:

S22ultra - Issues with transferring music using Smart Switch

(Topic created on: 27-06-2022 11:44 AM)
Gordon98
Journeyman
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Hi, 

 
I've been a Samsung owner since the galaxy s4 & downloaded all my stuff on each new phone including music manually from my PC. This time, with the Samsung Galaxy s22ultra; I think I made a mistake, I used Smart Switch!
 
Most of my stuff transferred completely (from my note 9) & correctly ... the music 'snaffued'! Some CDs multiplied, quite a few tracks also multiplied & a 15,000 track library (I love music) is now just over 38,000, the majority of tracks are unplayable! I should mention that the music on my Amazon app, is good and plays well - for some reason its not merged with music in the Samsung music app library. I believe I've either done something wrong or I have a virus!
 
Any ideas on what to do to rectify, kill or cure this? 
 
 Help please!
1 REPLY 1
tinglish
Troubleshooter
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Mobile Apps & Services
I'm not really sure maybe start again and this time manually input your data.
I know smart switch caused problems for people when transferring onto the s21 series last year.
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