I have a routine that starts a smart plug when a message appear from a specific app. For the past 3 weeks it suddenly doesn't work anymore and when I go into the Modes and Routines app, I see a message saying "couldn't perform this action because another operation is preventing it"
What other operation???
@webprodson: Please can you take a look at the troubleshooting steps provided in the link below to see if this helps?
https://www.samsung.com/us/support/troubleshooting/TSG01109777/
If not, try checking the SmartThings app itself to see if the outlet has any active routines or automations that might conflict with your Modes and routines settings. For further information and support, please take a look at the link below.
https://support.smartthings.com/hc/en-gb
@webprodson: I have looked into this for you, and the online guide states the following, "Removing the hub will restore its factory settings. All device connections, Routines, Scenes, configurations, and Services associated with that hub will be permanently deleted. All devices connected to your hub will have to be reset or excluded before they can be reconnected."
