25-07-2023 12:44 PM - last edited 25-01-2024 08:55 PM by PaulM1 ) in
My galaxy store is in a never-ending loop trying to update itself. It's been that way for about 2 days. I've tried all sorts to try and rectify the problem but alas nothing works... I cannot use the app at all. I wrote an error report to Samsung hopefully something will happen 👍
25-07-2023 12:53 PM
25-07-2023 12:57 PM - last edited 25-07-2023 01:40 PM by SereneH ) in
Now I've had to update my Samsung tablets galaxy store (coz I have no choice) and I'm getting the same thing but the store is a different version...
So I just discovered that if I click and hold my store icon there's a button that pops up saying, update . I clicked it and went straight to my update apps page 👀 so I can now update apps that way on both my device's but the store itself is still totally f**** 🙄
25-07-2023 01:57 PM
25-07-2023 02:07 PM
@cavellix Firstly check you are not low on memory, is there any difference using wifi or Data? However you may well need to the store's cache and Data. Go to Apps-Galaxy Store-Force Stop. Now click storage and clear cache and Data and restart the phone.
if by any chance the issue persists after these steps I would suggest clearing the cache partition. This deletes temporary files but keeps your Data intact. Follow this procedure:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
Can also repair apps from the same Recovery Menu.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
06-08-2023 10:42 AM - last edited 06-08-2023 10:44 AM
22-11-2023 05:45 AM
07-12-2023 12:02 AM
07-12-2023 12:30 AM - last edited 25-01-2024 09:40 AM
07-12-2023 12:32 AM