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A14 Boot Loop

(Topic created on: 04-06-2024 05:55 PM)
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Strat621
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Hi all, I'd be obliged if anyone could give me some advice. I've got a 4G A14 that I've only had from new for 3-4 weeks. From time to time when I start it, it goes into what I now know is boot loop. It can go for a whole day without it happening, then it gets stuck. I know how to fix it by holding down the two side buttons, and for some reason it takes two separate attempts then it starts. It's  mildly irritating especially as it's new and I don't feel as if I should be experiencing a problem so soon after buying it. Can anyone suggest a fix without it being too involved as I'm very much a beginner and wouldn't feel confident performing something complex.
Many thanks
Andy

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SmsngUzer
Student
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Actually, the samsung backup and restore is working, just taking time to install all the apps. So looks 100

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Strat621
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Thanks for your help

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