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Microwave Google Assistant Voice Commands Not Working

(Topic created on: 03-12-2023 07:15 PM)
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JPoPower
First Poster

‎03-12-2023 07:15 PM

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I just installed an ME11A7710D Samsung microwave and got it connected to my SmartThings app. Now I'm trying to set up voice commands using Google Assistant. I got it set up with Google assistant but when I send commands like turn on microwave timer for 1 minute or turn on microwave for 20 seconds Google Assistant responds with "The microwave is in safety shut-off mode so it'll have to be adjusted by hand."

I can't find any setting related to a safety shut-off mode. This seems similar to this post: https://eu.community.samsung.com/t5/home-appliances/samsung-ww90t534dan-can-t-control-my-washing-mac...

Any suggestions?

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contagous
First Poster

‎05-12-2023 01:15 AM

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I'm getting this exact same thing on my MC17T8000CS that was installed today. Can remote start it etc with Samsung smartthings app (when the SMART control button has been pressed) but not from the Google Home app/voice... I can however enable the light haha.

 

Is this really a limitation?

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