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Samsung Health App Error Message

(Topic created on: 26-06-2023 01:48 PM)
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abbyskinner
Apprentice
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Can I not use the Samsung Health app on my moto g power 5G (XT2311DL) phone? I was able to install it from the Google play store and signed in on my Samsung account but when the app actually starts to load, This error message keeps coming up

Can't set up app server error occurred. Try again later. (Ox2C#1#7)

3 Solutions


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Solution
-Robot-
Samsung Members Star ★
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Oh your right, but it has limited functionality. I couldn't remember if it didn't work or limited functionality, we have had people ask about this before

You can search the forum for others posts

Don't quote me just going off memory

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Solution
Neo001
Legend
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Sign out of Samsung Account and try yo login again via the Samsung Health app. Check if this helps. 

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HootleTootle
Voyager
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You know wrong. Samsung Health works fine on any Android.

It's the ECG app for Galaxy Warch that only works on Samsung phones.

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6 REPLIES 6
-Robot-
Samsung Members Star ★
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Samsung health app is design for Samsung devices only as far as I know
abbyskinner
Apprentice
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If that were the case, Then would I still be able to download it from the play store along with some of the other Samsung apps, I know there are some it allows and then others say "not for this device" 

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Solution
-Robot-
Samsung Members Star ★
Options
Oh your right, but it has limited functionality. I couldn't remember if it didn't work or limited functionality, we have had people ask about this before

You can search the forum for others posts

Don't quote me just going off memory
abbyskinner
Apprentice
Options

Alright I will check it out. Thank you

 

Solution
Neo001
Legend
Options

Sign out of Samsung Account and try yo login again via the Samsung Health app. Check if this helps. 

Solution
HootleTootle
Voyager
Options
You know wrong. Samsung Health works fine on any Android.

It's the ECG app for Galaxy Warch that only works on Samsung phones.