26-09-2023 01:37 PM - last edited 17-10-2023 11:20 AM by Matthew C ) in
Hello everyone, I've bought the Samsung QN85B (2022) 55" TV sometime in August 2023. I was really excited to try gaming on PS5 with 120Hz + VRR on. However, whenever VRR is used, the screen would cut to black randomly for 1-2 seconds, the come back on. This intermitent black screen happens continously throughout the gaming session, so I'm not talking about that initial source change when you start the game (going from 60Hz to 120Hz VRR). I'll list over the facts:
In the end, whatever I tried, like resseting both console and TV, changing the Video Transfer rate to -1 or -2, turning off HDCP, changing the cables, changing the HDMI input, or whatever suggestion I could find on forums, I tried them all and nothing works. Only thing that works is switching VRR off.
So I'm creating this post in hopes that someone actually fixed by other methods than the ones listed above and I missed it. Can someone please provide support on this matter?
Thank you!
Solved! Go to Solution.
07-11-2023 01:41 PM - last edited 07-11-2023 02:36 PM
They fixed it with the new firmware upgrade (1602.2) Played for about 2 hours and no more black screens. 😎👍
17-10-2023 12:08 AM
Same problem with 75qn91b on 1520.7… Samsung, you have very rare updates in case of critical firmware failures
anyone have similar problem on old firmwares?
23-10-2023 09:47 PM
This was also happening on the 1010 firmware I got the TV with. After that, I jumped straight to 1520.7
23-10-2023 10:33 PM - last edited 23-10-2023 10:35 PM
Thanks for the info(
it would be good if a Samsung representative answered what the problem is (hardware, firmware or console) or is this a possible warranty case. because bringing a large panel to the service is another challenge... For those who, like me, were waiting for Spider-Man 2, I can say that in fidelity 120 fps / smooth vrr plays well, in other modes the signal disappears or vrr simply does not work
01-11-2023 12:45 PM
I have the same TV (75QN85B) and the same annoying black screens while playing Spider-Man Remasterd on PS5.
SAMSUNG?!?
06-11-2023 10:24 AM
QE75QN91B - same issue.
On both 1010 and 1520.7 firmwares.
Reproduces on PS5 and PC (4070ti).
Even tried different hdmi 2.1 cables (including some expensive $300 one).
If someone finds solution - please post here. Don't think Samsung is about to fix that 😞
07-11-2023 01:41 PM - last edited 07-11-2023 02:36 PM
They fixed it with the new firmware upgrade (1602.2) Played for about 2 hours and no more black screens. 😎👍
07-11-2023 02:51 PM
Noo way) thx, let’s check. Any others bug?)
07-11-2023 10:25 PM
I can also confirm that on 1602.2 the issue is completely gone. Finally!
07-11-2023 11:08 PM - last edited 07-11-2023 11:11 PM
Black screen yes. But vrr still doesnt work as expected on fidelity mode <48fps( still waiting 3+ moths and hopes… while warranty goes to 0