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Z fold4 Broken after UI 6 actualisation

(Topic created on: 23-04-2024 03:22 PM)
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LuisFranco1
Journeyman
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Hello everyone! 

My Z fold4 received Android 14 about 4 days ago. Since then, wi-fi went instable, but I thought that was my router. I have restarted it several times, but meanwhile I received One UI 6. Now, I don't have soud since today, but since yesterday I cannot open the fold because the main screen shut-off since it get more than 120° degrees of opening. Wi-fi disappeared completely. Seems like searching for networks but can't find none. 😕 

Anybody knows anything about it?

Y restarted the mobile several times, I have emptied the caché memory, I get the secured mode to look for non functional apps, I have uninstall One UI start actualisation and I put it at original version, but nothing get better. As I can see, today I don't have sounds. Definitely it's getting worse. 

I didn't formatted yet because I have read in some posts at Internet that this simply doesn't fix the problem. 

So, please, If someone knows what's happening 🙏, I'm listening. 

Thanks.

13 REPLIES 13
Solution
LuisFranco1
Journeyman
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So..., finally I bought the Z fold5, exactly what I think should be Samsung's intention. 

That's the solution, for now. 

The fold4 was sent to technical service and I hope this should be taken in guarantee. 

They wanted to make us change to fold5 before fold6 go out.

Cheers everybody. 

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Alejandro1233
First Poster
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I have to SAME EXACT PROBLEM. It just really sucks and I also haven't found any solution. I've tried resetting and rebooting, nothing works. 

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Solution
LuisFranco1
Journeyman
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Ok, that's what happened. 

I bought the Zfold 5. This works amazing!!!! 

Here in Switzerland the phone was taken in guarantee and they sent me a new one. Completely new. I have this in a box at home, and I don't know what to do with it. 

And it's over. A very bad and expensive solution, because it's not acceptable that a software broke a phone like this, at this way, till the point to be changed but not fixed, and I had to buy another one because I just can't be without this..... unfortunately. 

That's all folks!!

Members_ck8Bgxg
First Poster
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I am facing the same problem after updating the mobile phone. When a sound comes out, the internal screen turns off and the Wi-Fi network goes away 

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