Disney+ not working with Samsung Boost

[ballon51]

I purchased a Z Fold 5 and now i can't claim my 12 month Disney+ from Samsung Boost. Is it broken, is anyone else having the same problems? 

[AbdiOnly1]

Make sure you enter the right details

[ballon51]

Details are entered correctly and signed into Samsung and on my device. When I select my device to redeem nothing loads.

[AndrewL]

@ballon51: Please head to Settings > Apps > Chrome > Storage > Clear data. Once this is done, open up the Chrome app and head to https://www.samsung.com/uk/boost/disney/ When you are prompted to sign in, please select 'Sign in with Galaxy device' and follow the on screen instructions to claim.

If you're still having issues, try clearing the cache and cookies from your browser, try another browser, or use Incognito mode to see if this helps. For further assistance, please contact our social media channels via the link below, and an advisor will be able to get this escalated for you.

https://www.samsung.com/uk/support/contact/

[ballon51]

This is as far as I can get

[Antsully1]

I am having the same problem it just keeps coming up error

[Umbrokhan]

I have the same problem. Did you fix it yet?

[ballon51]

Yeah it a ***** take. I expect more from Samsung

[SGJax]

Mines also not working 😕

[flyinggiraffe12]

Ain't working for me either, got in contact and they wanted me to allow them to access my phone remotely to claim. I passed.