Just watched the Unpacked 2021 unveiling of the new Galaxy Fold3, and it’s fair to say that I might want one just a teeny, tiny bit…
And, there’s also the offer of a free Samsung starter kit for it! Here’s some unfolding of some info on that.
What is in the Samsung starter Kit?
The perfect partners to get you started and optimise your productivity and creativity.
- Flip Case
- S Pen
- 25W Travel Adapter
How do I get my Samsung starter kit?
Buy a new Galaxy Fold3 from a participating retailer from 15:00 (BST) 11 August 2021 to 23:59 (GMT) 31st December 2021.
How do I claim my Samsung starter kit?
Samsung UK Online Shop:
- You’ll be asked to select your gift when you place your order.
- The gift will be dispatched within thirty (30) days of the selection, and you’ll be notified by email that it’s on its way!
Other participating retailers (including the Samsung Ireland Online Shop):
- Visit https://samsungpromotions.claims/starterkit
- Complete the online form and upload your proof of purchase and IMEI number of your new Galaxy Fold3.
- Once your completed claim is sent, you’ll instantly receive an email confirmation that it’s been received. If the promotions team need any further information to process your claim, they’ll send you an email to move it forward.
- You’ll be sent an email confirming success and validation of your claim within three (3) working days.
- You’ll receive your gift via recorded delivery, and once it’s dispatched you’ll be notified by email that it’s on its way!
Claiming your Samsung starter kit: Need-to-Knows
- Claims must be submitted between 00:01 (BST) on 11 August 2021 and 23:59 (GMT) on 30 January 2022.
- If a claim is deemed to have been submitted incorrectly, you’ll be emailed and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email, then the claim will be marked as invalid and you’ll no longer be eligible to receive the gift.
- If you don’t receive a confirmation email do send the team an email at starterkit@samsungpromotions.claims or get in touch with them by phone at +44 330 054 3467 in the United Kingdom and +353 1800 851 671 in the Republic of Ireland within seven (7) days of a claim being submitted.
- Participants from the UK Samsung Shop Online who have not received their gift within 30 days of selecting it should call Samsung on 0333 000 3900.
- If a valid claim is processed in accordance with the Terms and Conditions, the gift will be delivered via recorded delivery within 10 days (potentially longer if you live outside of mainland UK) of the claim being validated to the postal address in your claim.
When will I get my Samsung starter kit?
For successfully validated claims:
- For the Samsung UK Online Shop: The gift will be dispatched within thirty (30) days of the selection made when ordering your Galaxy Fold3; and you’ll be notified by email that it’s on its way.
- For other participating retailers: Gifts will be sent via next day delivery (if validated by 3pm), and within 10 days (potentially longer if you live outside of mainland UK) of the claim being validated to the postal address in your claim. Once it’s dispatched, you’ll be notified by email that it’s on its way.
Any questions or thoughts about our offer? Please share with us below.
Other Promotional offers you may be interested in:
- Stay protected with Samsung Care+: https://eu.community.samsung.com/t5/galaxy-fold2-galaxy-fold-5g/stay-protected-with-samsung-care/m-p...
- Buy your Galaxy Watch4 or Galaxy Watch4 Classic by 2nd November 2021 and get a Google Play Store voucher up to £75: https://eu.community.samsung.com/t5/wearables/buy-your-galaxy-watch4-or-galaxy-watch4-classic-by-2nd...
Hi @kabs11
We'd suggest contacting the Promoter's customer service team by email at: starterkit@samsungpromotions.claims, or by phone at +44 330 054 3467 in the United Kingdom and +353 1800 851 671 in the Republic of Ireland.
Hope this helps!
