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Bluetooth Issue after May update

(Topic created on: 22-05-2024 08:12 PM)
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hooderic
Apprentice
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I have a Fold 5 that I use all of the time for music with bluetooth, in car and on earbuds.  Updated my phone on May 19th.  On the 20th I got in my car and the bluetooth would not work even though the phone was connected.  As an added bonus I could not even switch back to the radio.  As soon as I turned off bluetooth on the phone I got the car radio back.  Later in the same day I attempted to use earbuds.  The volume was extremely low and could not be adjusted at all.  I couldn't even turn the volume down, absolutely zero volume control.

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sbjoecool
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I am having the same problem with WIFI. My phone since I updated my phone on Thur May 16th 2024 my WIFI will either show no SSID's to connect to or will not turn on. I have performed all the request such as resetting Network settings and still nothing. The best they could tell me is take it to the Ubreak Store. This is unacceptable. 

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Solution
hooderic
Apprentice
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I contacted Samsung help desk.  After deleting the connection between my phone and the care, I reconnected and everything worked as before.  I am assuming that all previous connections must be deleted and redone to fix the problem.

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sbjoecool
First Poster
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I have done all this even reset the phone to factory reset nothing. Now my inner screen will not even work right. No use in having the Fold if its now working. 

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