09-01-2022 02:45 PM
09-01-2022 03:19 PM
@KR1: If you haven't received your pre-paid packaging to return your Note 20 Ultra, then please reach out to MTR Group at helpdesk@samsungrecycle.co.uk to explain the situation, and an advisor will be able to look into this for you.
For your peace of mind, you have up to 5 working days from the receipt of the returns packaging materials to return the existing handset.
Samsung Upgrade Lounge | Terms & Conditions | Samsung UK
09-01-2022 03:22 PM
17-01-2022 09:53 PM
17-01-2022 11:04 PM