I have this lock symbol on my screen. My problem is that i broke my screen, and cant see or touch anything. i have a screen adapter so that i can use my tv as a second screen with a usb mouse. but im stuck on this screen and cant do anything. this is a last desperate cry to try and gain access to my phone, in order to recover notes saved on the device. remote backup is not working with the notes app
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As i stated, i have a screen adapter. And the screenshot i posted is a lock screen, because it didnt have permission from the phone to, firstly use samsung dex, and secondly unlock the phone. I connected a usb keyboard to the screen adapter, and blindly pressed Tab to highlight the accept button to use samsung dex, and then enter to accept. then i entered my pin and pressed enter again. (i practiced first using another working phone where i could see what i was doing) After this i could use my tv as a second screen. connected the usb mouse and made the backups i needed
tried remote unlock from there. it´s not working.
Yeah i already browsed around the site, but can find anything to help me with my problem. i know its a unique situation, since i havent found anyone with the same problem.
I maneged to make my own workaround and solve the issue
Are you asking what my workaround was? or are you suggesting new solutions?
I am having this same problem, do you mind telling me your workaround? Thank you.