06-11-2018 11:18 AM in
Galaxy S9 SeriesSince I updated my phone last night it doesn't recognise when I open and close my phone case. Does anyone know how to fix this?
07-11-2018 05:53 AM in
Galaxy S9 SeriesIs the settings still turned On @Raldous in somewhere similar to Settings-Advanced Features-Accessories- Look for your case.
If no help then can you try your case on another phone and another case on your phone.
Also try a soft reboot by turning the phone Off and On.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-12-2018 09:58 AM in
Galaxy S9 SeriesI have this problem to I just updated yesterday and now my gs 9+ doesn't react to my cover any more, under settings->accessories there i only one item fast wireless charging. So i don't know what to do, has anyone fixed this?
23-12-2018 08:39 AM in
Galaxy S9 SeriesI restarted my device and cover lock was working again.
23-12-2018 08:49 AM in
Galaxy S9 Seriesthx worked for me too.
24-01-2019 02:35 AM in
Galaxy S9 SeriesCan you tell me solution about this, I am facing a same issue I tried all things but not happened. Please help me
24-01-2019 07:21 AM in
Galaxy S9 SeriesHi
I fiddled with the AOD settings first, that didn't seem to do anything, but when i rebooted it was working again. Don't know if it was one or the othere or the combination.
Regards,
24-01-2019 07:53 AM in
Galaxy S9 SeriesI tried but not worked for me.
28-01-2019 12:16 PM in
Galaxy S9 SeriesI have same problem. I tried rebooting. Also I turned off, waited for about 10 minutes and restarted. I tried the case on my friend's phone that is not updated (still Android 8), and it worked. But still not works with my phone. It was working before the update.
28-01-2019 01:20 PM in
Galaxy S9 SeriesI talked with Samsung customer support, they told me they removed case sensor options in new update so case is not working. We have to wait for new update.