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Where's to find loan agreement?

(Topic created on: 01-02-2023 07:36 PM)
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Fobss
Pioneer
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I've tried using the loan agreement ref but it says invalid credentials I always seem to have an issue every year with this apparently it's 8 characters but the one I have is native massive with multiple hypens Inbetween
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2 REPLIES 2
Hystrix
Navigator
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On klarna it is the order ref, everything before the hyphen
PaulC59
Troubleshooter
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I get an email notification of my next upcoming payment but if I go to the customer portal it shows me summary from a previous transaction with zero balance and there is no option to try a different agreement No so at the moment I have no idea how to check my balance? Very frustrating 😕
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