17-02-2024 06:45 PM
Hey,
I recently updated my S23 Ultra which was working perfectly until the recent update. It seems whenever I open YouTube app and then play some video, after a while when my battery is low, I keep it for charging, but it doesn't charge. It has happened to me twice, last time this happened my phone was not charging and not turning on, I did some massage(youtube video hack) and it turned on and started charging.
After the recent update, it's not even charging via cable. I tried wireless charging, its working.
How do we rollback the update? Is there a fix for this? Has anyone faced this issue?
17-02-2024 06:51 PM
17-02-2024 08:57 PM
17-02-2024 10:58 PM
Hey,
Yes, it was working perfectly before the update. There is no dust, dirt, its as new as it gets. I think its some software update issue. Do you think the service centers charge just to roll back the update? And can they help with rollback?
19-02-2024 01:28 PM
If you have tried a different cable, it may even be the charging plug, can you try a different plug and see if that works? I had an issue where my phone wasn't charging properly, I thought the same that it was working fine before. Turned out the charging plug I had (a Belkin one) was the culprit.
06-03-2024 07:58 PM
Everyone seems to say the same thing about trying a different charger but it has absolutely nothing to do with the chargers at all. All these issues people have had only started with the recent update and I've read loads of threads about the same issue bit samsung don't seem to answer the issue
20-03-2024 12:49 AM
Hey, I am facing the same exact issue after a recent update with my s23 ultra. Is it working now?
26-03-2024 04:36 PM
I literally updated mine yesterday and it turned off and necer turned back on.
26-03-2024 04:37 PM
I am having the same issue. My phone was updating it had 60 percent battery and it only took 5 minutes to udate. But when it turned off it didnt turn back on. It doesnt charge and i have tried everything, it doesnt turn on
27-03-2024 03:12 PM
Same issue here, after update the charging via cable is not working only wireless charging...tried 3 different Samasung chargers and cables, all original...nothing. Definitely nothing out of the ordinary happened recently, no water, dust or anything like that, the usb-c port from the phone is clean