19-09-2023 03:56 AM
Please help!
my phone is an unlocked S22 ultra 5G that I use with Verizon.
2 years ago, I went to Canada, used a diff phone on verizon and roaming worked
a few months ago i used s22 ultra 5g phone with verizon and i am able to get calls and texts but no internet. it actually shows that it connects to a network (rogers) and that I get 4G LTE but I cannot get online
a few weeks ago I go to mexico and the same thing occurs. it connects to network, i can receive text and call but no internet
hours on the phone with verizon and samsung customer service while I am in mexico trying everything from restart to resetting network settings, you name it, nothing works
Samsung told me to take the phone to a local shop, the shop said they can't do anything.
samsung then tells me to send the phone by mail. I have little hope this would help.
has anyone experience anything like this?
BTW the samsung support is an echo chamber so this is my last hope.
19-09-2023 12:08 PM
I have the same issue, yesterday my father's Samsung s22 ultra stopped receiving mobile data in the first sim slot. changed it to the second sim slot and I only get 4g mobile data, went to in store to the sim provider and they replaced the sim. Still stuck with the same problem.
3 weeks ago - last edited 3 weeks ago
I have the same problem but with an unlocked phone on TMobile in the Dominican Republic. Can't find an answer... Ugh!