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Phone is bootlooping since April update... its been 4 days now.

(Topic created on: 2 weeks ago)
299 Views
MakeSnot
Apprentice
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What's left is to factory reset it but I'm afraid that won't work and I'll lose all my data. Any tips or tricks?
7 REPLIES 7
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Hiya back up all your phones data and you should be ok to facturey reset your phone
RahimAdoborn
Explorer
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How does he back it up if it's on bootloader?
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Good question what has samsumg said about this?
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Tourbillon De La Vie
Samsung Members Star ★
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Did you try booting into safe mode? 

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Straight6Petrol
Journeyman
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Safe mode doesn't help and I have the same issue. This is a software fault Samsung need to address or if its hardware its an issue their software has caused and they should be recalling phones
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Straight6Petrol
Journeyman
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Any joy anyone? Samsung seem content to ignore their customers
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MakeSnot
Apprentice
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I have went to a repair shop eventually as samsung won't touch my phone, the guys had no idea what was wrong with it as it was completely dead but they took it all apart and tested the parts one by one, all of em where working completely fine, but when put all tight won't turn on, soo they had a look at the ICU power chips with they replaced and now it works as brand new.
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