26-09-2022 10:25 AM
Hi I've just ordered an s22 from the Samsung website, not arriving for 2 to 4 weeks due to the colour I've chosen.
I decided to purchase this phone based on the 12 months Disney subscription as I factored this into the overall value I paid.
The terms of the offer say I must claim my code by this Thursday 29th September.
The information I gather from reading this forum is that I can only claim the code by clicking the link on the promotion page from the new phone ( which won't arrive until after the cut off point for recieving the code).
Therefore it appears the advertised promotion is not redeemable for me, essentially I've been scammed into purchasing the phone and Samsung are falsely advertising this offer which will be impossible to redeem.
Is this correct? If so I will be canceling my order.
Or is there a way to get my code for the subscription before the phone turns up and before the redemption cut off?
26-09-2022 10:51 AM
26-09-2022 11:07 AM
I've read ALL the terms and conditions as I've had previously issues of being messed around by Samsung.
Section 21 of the full terms reads: 'participants must complete the claim no later than 30 September 2022 and redeem the Disney+ code by 14 October 2022 23:59 BST.
Claims and code redemptions received after this will be invalid'
Therefore I have until Friday to claim the offer code or my claim will be invalid.
The phone won't arrive and I will not possess the ability to claim until well beyond this date.
Therefore I maintain Samsung appear to be advertising an offer that is simply not redeemable.
26-09-2022 11:31 AM
26-09-2022 11:35 AM
It almost definitely won't arrive before that date passes.
If I can't redeem the offer the phone will be sent straight back.
26-09-2022 01:40 PM
You will be able to redeem it as it counts from when you received it
26-09-2022 01:49 PM
Anyone able to to confirm that?
I have a feeling they will just direct me to section 21 of the offer terms.
27-09-2022 08:19 PM
Mate I have been on samsung boost for 4 days now & I still not been able to generate a code, this is a awful site it just seems that it won't work
29-09-2022 02:51 PM
06-10-2022 04:27 PM