Sound Volume Key

[Wolvesgirl]

Hi just wondering if someone could help please?? Somehow I cannot get the volume key on side of my S20 phone to work.

Gone through all settings and it has a spanner(I think) with a line through it, can anyone tell me how to rectify the problem please? TIA.

[papashaun]

I think it might be a music symbol with a line through it. I get this when phone has "do not disturb" turned on - if I turn off do not disturb then the volume works ok