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Original topic:

S20 Random Restarts

(Topic created on: 16-03-2020 10:53 AM)
JackIsaacs
Apprentice
Options
Galaxy S20 Series

Hi All, 

 

Is anyone else experiencing random restarts with there S20. 

 

My keeps restarting randomly when i am in the middle of using it. 

 

Any ideas??

713 REPLIES 713
CodeRedUK
First Poster
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Galaxy S20 Series

Can't believe my luck with phones!

 

I have had to send my previous Google PIxel back for repairs so many times, even after brand new replacements.

 

Decide to switch to Samsung and I am now having the same random restarts as others here.

 

I really hope this is software and fixable.

 

Any updates?

0 Likes
karan011
First Poster
Options
Galaxy S20 Series

Even i am facing the same issue phone also frequently freezing and restarting on its own

Historical
First Poster
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Galaxy S20 Series

I'm having the same issue as well, did factory reset and safe mode boot, nothing worked.

MichaelBirkinshaw
Journeyman
Options
Galaxy S20 Series

I've now contacted EE and they straight away arranged for a replacement. I'm not sure when I'm getting it though.

NVD
First Poster
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Galaxy S20 Series
Same here, including the SIM card manager opening after the phone reboots.
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giospecial
Explorer
Options
Galaxy S20 Series
Me too, its impossibile using, we need update urgent
Jin-Syd
Journeyman
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Galaxy S20 Series

I could manage to record it.....

 

https://youtu.be/HlFxwUYY94s

 

so desperated.... they asked me to visit their repair center.

What a waste time for new phone?

 

London2tim
Voyager
Options
Galaxy S20 Series

happened to me only once so far

i was in the middle of taking quite a few pictures in 64mp res and the phone suddenly got really hot and restarted

it actually restarted whilst it was taking a picture and as such that pic is half pic and half a grey screen :smiling-face:

 

it seems there is an issue when it gets too hot it restarts - hoping this new update will fix it - but so far it hasnt hit my phone

anyone who has been able to install it - can you see a difference? 

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chinatree
First Poster
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Galaxy S20 Series

yes mine too. Actually happened in my handbag today while I wasn't even playing with it. How do we fix?

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ikatar
Explorer
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Galaxy S20 Series

Basically if that happens more you fix that by refunding or replacing it unfortunately

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