Perhaps take a peek on sammobile.com who are good at giving some good software update information @ayman_salah
If you haven't already perhaps try Samsung Smartswitch.
Other than that software updates are sent out in waves dependent on region, phone model and serial number as not to overload the Samsung Servers.
Also if a phone has been supplied by a network then they can sometimes have their own update schedule.
Imported phone's can also have their own schedule as they are dependent on the region of origin releasing the update.
If I can be of any further help then please don't hesitate. Take care. 😎
Happy Christmas. 🎅
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
