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Smart Switch backup

(Topic created on: 16-03-2022 10:17 AM)
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Mateix
Explorer

‎16-03-2022 10:17 AM

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I am trying to back up my Galaxy S10 using Smart Switch. I see that it backs up logs, emails, contacts but when it gets to applications it gets stuck on 5%.  The progress bar is working but it's been going for 38 minutes now. Is this normal. 
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