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Original topic:

S10 lite green tint

(Topic created on: 18-09-2020 03:33 AM)
Pd810
Voyager
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Galaxy S10 Series

hello,

Anyone else experiencing the green tint issue on the S10 lite?20200423_230632.jpg

 

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39 REPLIES 39
Members_BcGlwEV
First Poster
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Galaxy S10 Series

I got this too on low brightness, is this normal? Does this happen on all devices? Is this worth an rma? 

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Telehubis
Journeyman
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Galaxy S10 Series

My (bold) assumption is that all devices have it. Simply speaking if you don't use dark mode or use the phone on medium high brightness level you will simply not see the flaw.

KethanKumar
Apprentice
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Galaxy S10 Series

Yes I think so too.. not sure when Samsung will admit and resolve.

Aureos
First Poster
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Galaxy S10 Series

This is a known issue that Samsung needs to fix. It seems to me that it affects the entire Samsung S line. I have an S10 Lite and I also have this problem. Where it's gray, it's green. Black remains black because the screen is blanked out so black does not. This problem occurs when the brightness is automatic and very low.

An irritating problem. But that can be fixed with a simple update. Let's wait for Samsung's position as the problem is widespread. Here in Brazil they indicate technical assistance...but we know that updating is enough.

 

Android Security Patch Level: August 1st

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Telehubis
Journeyman
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Galaxy S10 Series

Why would you say "they need to fix it?" For me: I handed my unit to Samsung repair plaza but the reply was that everything is 100% fine.

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Swabboy
First Poster
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Galaxy S10 Series

I have a Galaxy S10+ and it's been perfect for a whole year. Just this afternoon, when I turned it on after using it all morning with no issue, I saw the green tint. It shows up as soon as it reaches the lock screen and is persistent everywhere, except for true black when the AMOLED is turned off. It started all of sudden and I have no clue why it started. I wiped the cache partition, booted into safe mode, did everything except factory reset. From other posts I've seen, people have said factory reset doesn't help either. Samsung support person said  to take it into a repair center or a Ubreakifix center. Doubt that will do any good.

 

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samurai_cmu
First Poster
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Galaxy S10 Series

Did you figure out what the issue is? I'm seeing the exact same issue on my Samsung Galaxy S10e.

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Varusal
Pioneer
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Galaxy S10 Series

Other manufacturers claim that it might be a thermal issue.

Samsung will not fix this issue. It's apparently too much work and they want you to send in you device for repair (which btw. doesn't fix it at all). For that you can see the following: https://forum.xda-developers.com/showpost.php?p=82547643&postcount=23 

He got his screen replaced at it was good for about a day but after that he saw the same issue again.

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Frmg
First Poster
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Galaxy S10 Series

Any news about this issue? There's a lot of S10 Lite devices with same problem in my country. Any Samsung's official position? 

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Frmg
First Poster
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Galaxy S10 Series

Well i did a research
Appears to be a problem with the Super Amoled Plus screens. All smartphones with this screen model are susceptible to this problem.
It looks chronic, especially when viewing a dark gray image with the screen brightness at low levels. We don't know if it is a specific lot or if it affects all devices, but the problem is global and Samsung still doesn't make a statement pretending that nothing is happening. Samsung only authorizes the exchange of the screens of users who report having the problem, but it does not help because it does not solve the problem. Im here with a S10 Lite with same problem. I called the warranty and i had two screen changes, but nothing.

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