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Original topic:

Note 9 update to pie

(Topic created on: 01-03-2019 01:37 PM)
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jess_kev
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Still no pie for the note 9 my wife as it for her s9 plus phone through ee our daughter as pie on her note 9 provider o2 mine is sim free but the sim is with ee still no update 

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BandOfBrothers
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When you say "sim free" does that mean the phone was supplied directly by Samsung or was it originally supplied by a mobile network as part of a contract, and then unlocked to all network's @jess_kev  ?

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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jess_kev
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SM-N960F / DS 128GB
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jess_kev
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Bought through amazon factory unlocked sim free
using ee sim
Our doughter is sim free uses o2 sim and as the update?
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AndrewL
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If it was purchased through Amazon then it could potentially be from anywhere in the EU and this would explain why you are yet to receive the latest update in this region. This isn't necessarily the case but if you contact Samsung directly and provide your full model number they will be able to look into the origin of the device for you.

https://www.samsung.com/uk/info/contactus/
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BandOfBrothers
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Thank you for replying to my question @jess_kev 

 

@AndrewL  beat me to the explanation as to why you maybe still waiting then.

 

I hope you get the update soon.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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