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Slow and unresponsive note 10+

(Topic created on: 07-06-2020 11:40 PM)
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Anonymous User
Not applicable
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Since the recent OS update I've found that my phone has become very slow and unresponsive. Internet pages dont load or do so very slowly   

Has anybody else had any issues?

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Mines been fine since upgrading to Android 10 / Samsung One Ui 2.0.

 

What I'd suggest is to....

 

1. Put the phone in Safe Mode which disables the downloaded apps and leaves the stock ones working and then see what happens. If it resolves one or more of your apps are not optimised yet. Check for updates in your Playstore.

 

2. Turn the phone off and then from a set series of button presses go into the phones system files and clear the cache files.  No info is deleted this way.

 

3. If no joy then as a last resort back up and remove any relevant Sd card and factory reset.

 

4. If no resolution let a Samsung Experience Store  / Samsung Service Centre have hands on @Anonymous User 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

IreibeX
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@Anonymous User wrote:

Since the recent OS update I've found that my phone has become very slow and unresponsive. Internet pages dont load or do so very slowly   

Has anybody else had any issues?


Then it would be advisable to wipe the cache partition :

https://www.t-mobile.com/support/devices/android/samsung-galaxy-s10/wipe-cache-partition-samsung-galaxy-s10

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sothea
First Poster
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Why Samsung produce smart phone in high price and low quality?

I used Samsung Galaxy note 10 plus it is working slow.

 

It is working every slow after I restarted. I cannot entry password.

 

It make me bad feel. 

 

Please tell where I can upload my video error of it.

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