03-05-2024 07:07 AM
I'm using Note 20 Ultra. Yesterday while using it, suddenly a green line came on the mobile screen. However, there is no accidental record of my phone.
04-05-2024 10:44 AM
To help you identify if an inspection is required, @kumaresh R, please go through the troubleshooting steps on this page: https://www.samsung.com/uk/support/repair/
When you've opened the link, select your product and phone model > Buttons, screen, display and accessories (including S Pen) > Display on your device > Colours, backlight and appearance > My screen has a line (or lines) on the display.
After you've done this, proceed with the troubleshooting steps provided on the page.
a month ago
I'm having the same issue after a software update on my Note20 Ultra 5G. There are green lines appearing on my screen.
2 weeks ago
I have the same problem too with my Galaxy Note S20 Ultra 5G! This is so stressful. I have followed the https://www.samsung.com/uk/support/repair/ . It requires me to Master Reset my phone and potentially lose all my data 😞.
Can anyone share if resetting your device fix the problem?