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Samsung Health Server Error on Note 20 Ultra

(Topic created on: 27-02-2024 03:37 PM)
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talal77maki
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Good day,

I am getting error 0x2c#9#100 (Server error occurred. Try again later) when trying to open Samsung Health app on my Note 20  Ultra with the following info:

Model info: SM-N985F/DS

UAE

Android Ver 13

Open UI 5.1

kernel ver 4.19.87-27103109

Knox Ver 3.9

Current Country of residence: Turkey (the country not the bird)

 

Now, I have tried the following unsuccessfully:

1. Signed out of Samsung account on the phone

2. Force stopped Samsung Health app and cleared Cache and App Data

3. Logged info the Health app where it asked me for my Samsung account credentials.

4. After entering them, got the exact same error.

 

So any idea how to proceed? I could not find any Knox related settings on my phone, nor the com.samsung.klmsagent anywhere.

I haven't removed Knox/KLMS before, but, I DID have Norton 360 installed.

Is this service (Health) blocked in Turkey?

Please DO NOT suggest factory resetting the phone because it is disgraceful. Everybody can say this

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