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S Pen not connecting

(Topic created on: 10-11-2021 01:47 PM)
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Paulclarke2000
First Poster
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For no explicable reason the S Pen is no longer connecting. 
Tried turning off phone and back on
Tried resetting S Pen.
Checked all updates are done.

Pen works but air gestures do not.
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3 REPLIES 3
xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

Pen is not recognized by Galaxy Note phone or tablet screen

https://www.samsung.com/us/support/troubleshooting/TSG01001457/
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BandOfBrothers
Samsung Members Star ★★
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Hi @Paulclarke2000 

 

The generic troubleshooting options I would try would be > Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

As a last resort back up and factory reset.

A Samsung Experience Store  / Samsung Service Centre can take a look at your phone.

I wish you all the best with this situation. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Krayzierone
Apprentice
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How about samsung fixes the problem not expect everyone to fix there mess how about that you can see this at my link dontcareitsyourproblem/fix.it
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