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Predictive text "forgotten" since last upgrade

(Topic created on: 19-08-2020 12:39 PM)
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ZCT
Student
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I have a Samsung Note 9 and since the last update, all my learned predictive text that the phone had acquired over the past two years seems to have been lost. It no longer recommends the correct words as I type, has "forgotten" special spellings and terms i use, and defaults to emojis as the main category of typing options instead of words.

 

Has anyone else had this problem? Is there a way to get all my learned text patterns back? It's like I'm starting with a brand new phone again....

 

Thanks for any help.

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Unfortunately the same happened on my Note 10+ 5G when I too updated and had to start over again with my learned words @ZCT 

 

It doesn't take too long to get back what was lost.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

korera
First Poster
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Samsung backup doesn't support backup on this anymore
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