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Phone is not the same

(Topic created on: 30-03-2022 03:26 PM)
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Smitt
Apprentice
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Anyone struggling with their note20 ultra, mine seems to be struggling, I have 4g, sometime won't connect for phone calls, or they can't hear me, takes forever to load some apps, not the same apps, I restarted the phone earlier today, and it took awhile for it to load up, then showed the optimising apps cogs, last update was on the 24th of march, not sure what to do, never had this problem with my Google pixel 2xl, don't want to factory reset, and also sometimes I get private DNS not available, not sure what it is
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SirSoupIII
Apprentice
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Try optimising your apps, what are you battery settings?
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BandOfBrothers
Samsung Members Star ★★
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@Smitt 

 

Please try....

 

> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues. 

And

> https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

> Last resort is to back up and factory reset. 

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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