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Note 20 not updating to Android 12

(Topic created on: 27-12-2022 03:03 PM)
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Bigbro69
Explorer
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Hi all. Still having an issue getting my device updated to Android 12. Can anyone share a way I can manually do this safetly
3 REPLIES 3
ChrisM
SuperStar
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Hi @Bigbro69 

Have you tried using Smart Switch for PC?: https://www.samsung.com/uk/apps/smart-switch/

If an update is available for your phone, once you connect it to your PC/laptop, you'll be prompted to download the latest update.

Hope this helps!

Bigbro69
Explorer
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Have tried everything. Apparently the device is an Argentina device, but I am on o2 in the UK.
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PaulM1
Moderator
Moderator
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Oh, that is very strange, @Bigbro69. If your phone was supplied by O2, I'd recommend reaching out to its Support Team to establish why it is showing up as a non-UK device.

Please let us know what you are advised by O2. 

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