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Lost dual SIM choice in calls and messages after update to UI3. Anyone knows how to bring them back?

(Topic created on: 19-01-2021 04:40 PM)
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Gorog
Journeyman
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Before updating I've always had a choice of choosing which card I want to use for calling or sending messages, those options were always visible on screen. Now after updating for calls i get pop up windows asking for SIM while in messages I have no options at all. Does anyone using two SIM cards have the same problem?

343 REPLIES 343
Proffa
Journeyman
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Textra in use also and wouldn't revert from it anymore even if Samsung would fix this, it works so well I don't need more.

Androidking
Explorer
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@Proffa- textra is good alternative however still one button only and requires to toggle between SIM1 and SIM2.......

Wish there was an SMS app that has 2 separate buttons SIM1 and SIM2 like the original method in Samsung Messages app where the SMS conversation shows SIM1 or SIM2 for each Sent/Received message

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Span91
First Poster
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You can actually change the sim while sending the sms by pressing on the 3 dots on top right. Then at the bottom it will have an option to change the allocated sim and will tie the contact with the last sim used. Its not the best option but its a workaround i guess...

Androidking
Explorer
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Hi @Span91 - the process you described is NOT a 'workaround' and actually already known.....unfortunately we have no choice but to change the allocated SIM1 or SIM2. so please note that no one here is asking for an alternative or workaround.

We are ALL asking for Samsung to fix this issue so both Samsung Phone app and Samsung Messages app have two separate buttons SIM1 and SIM2 for phone calls and SMS. It does not appear Samsung has any plans to fix this major issue, so it would be helpful to know if there is any other 3rd party app(s) that have two separate buttons SIM1 and SIM2 for phone calls and SMS.

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Androidking
Explorer
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Hi @Gorog and All -

WOW! After another software update, Samsung still has not fixed this 2+ year old issue lol....

 

 

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Laolin
First Poster
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Try the Google Messages app. If you long press the send button (SMS 'arrow') after entering some text, you can select the SIM you want to use and then when you press the button to send, the SIM you chose will appear in the message box. Works for me on my Samsung phone (M51). Hope this helps.

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Androidking
Explorer
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WOW - after 2+ years, this issue is FINALLY FIXED!!!

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Members_cxYUp1x
First Poster
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Aha, yes thank you for that. I knew there was a workaround but couldn't remember what it was. It works just fine that way. Nice one.

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DieLyn
Journeyman
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Which fix are you referring to?

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Androidking
Explorer
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Hey Guys - @Gorog , @DieLyn , @Laolin , @Members_cxYUp1x , @Span91 and All - this issue is finally solved for all phones!!! :smiling-face:

evidence attached below

IMG-20210914-WA0007.jpg

IMG-20210914-WA0008.jpg