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Error at Tencent PUBG mobile on Note10+

(Topic created on: 16-11-2019 08:26 AM)
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Vdunguyen
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Dear.
Im playing PUBG on SS note 10+ Snap, and i have a big trouble. When i tap to screen, the AIM auto moving, thats very difficult to AIM at Scope 8x, i ve tried on s10, note 9 (exynos, snapdragon) and this problem was existed. But another android and iphone are not get this error 😞 Please help me. I give a link for this trouble: https://m.youtube.com/watch?v=fsvDAhcFBuw&feature=youtu.be

Thanks a lot.

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4 REPLIES 4
strawberry cake
Hotshot
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Hi @Vdunguyen 


Any in-game related issues is for game developer's fix.

Feel free to leave a message at : https://play.google.com/store/apps/details?id=com.tencent.ig&hl=en

Or drop them an email at: PUBGMOBILE_CS@tencentgames.com

 

Please let us know here their reply. 

 

Thank you ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Vdunguyen
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Dear.

Thanks for your respond.

But i ve contacted to Tencent, and their answer is: "this problem belong Samsung because only samsung device get this error, another android not get this error, please contact to samsung, they are our partner"

I dont know what i must do 😞

Please help me.

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Vdunguyen
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Hi.

Dont see any respond.

Thanks

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Vdunguyen
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I ve tested at Call of Duty on Note 10+ and this error was existed.

Plz help me !!!

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